Q: Will the paint on Roygee shoes come off when exposed to water?
--A: No, it's permanent and won't smear or fade.
Q: What kind of payment do you take?
--A: We accept all major credit cards, Visa, Mastercard, American Express and Discover through Pay Pal. You can also use your Pay Pal account if you have one but you are not required to have a Pay Pal account to purchase from Roygee.
Q: What is your return policy?
--A: Since our shoes are hand made to order, you cannot return them. However,we will exchange them for another size.
Q: What is your exchange policy?
--A We hope that you'll love Roygee shoes but if it doesn't fit, unworn shoes can be exchanged
with another shoe size within 15 days of delivery. Shoes must be unworn and must be in
exactly the same new condition you received it.
- Contact Roy Gee shoes at [email protected] and we will send you a return
authorization form.
- Customers will need to pay for shipping to return the shoes with the authorization form.
Please indicate the shoe size you want to exchange it for.
- Once we receive the unworn shoes, we will ship you the requested shoe size. Roy Gee will
pay for shipping.
For further information regarding exchanges, contact [email protected].